中級閱讀模擬測驗　第二回

In 2019 shoppers in one European country began to 11 a large clothing chain after photographs of its factories appeared online. Sales fell by a fifth in three months. The company first said the pictures were unfair, then changed its story. Its 12 managers agreed to meet the workers' representatives, and after eight weeks of 13, a new agreement was signed. Analysts say the case shows how quickly a 14 can lose the trust it spent thirty years building. It also shows that ordinary customers now have far more 15 on big firms than they once believed.

A grocery store in Tainan has replaced paper price tags with small screens. Prices change three times a day. Fruit that is perfectly ripe in the morning is sold at a 16 by six o'clock, so that almost nothing is thrown away. The owner says the system was expensive, but the 17 in waste paid for it within a year. Customers are divided. Some enjoy hunting for bargains; others find the changing numbers stressful and say a shop should not feel so 18. The owner is now in 19 with two other stores that want to 20 the same system.